Average Reviews:
(More customer reviews)I had a horrible experience with GT 101 Express company, and I am so glad Amazon is not selling this junk product anymore. I tried to order the item directly from the company and when I found out how outrageous the shipping cost was, I canceled the order. Three weeks later, I received six of these items and were charged over $200 without my permission. When I called the customer service at GT Express, the customer service people told me that I had to pay for the shipping of six items back to the company even though I never ordered these items. I told them this was illegal on their part, and they told me to sue them if I wanted to. What an awful service! Instead of sending all, I decided to use one to maybe save the shipping cost. What a big mistake.
The item is very small. The cooking surface is equivalent to a size of a slice of bread cut into two pieces. It seemed to look so much bigger on TV infomercial. Maybe the people on the infomercial are tiny people to make the item look bigger. Believe me when I say this thing is tiny.
Furthermore, the thing is made out cheap plastic. Even the non stick portion is merely painted black coating. After a few wipes, the black painted coating came off and everything stuck. The thing is a piece of junk and I regret the fact I ever dealt with GT Express.
I had the worst experience with this product and to top it off, I had a horrible experience with the GT Express customer service.
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